In response to the Coronavirus (Covid-19) and for your peace of mind we have implemented a cleaning and disinfection protocol in all our accommodations following the recommendations of the Vacation Rental Management Association (VRMA) and the Vacation rental housekeeping professionals (VRHP)
Below you will find a summary of these recommendations.Cleaning and Maintenance Staff
Cleaning and maintenance staff will wait at least 3 hours to enter the property after check-out and if possible even 24 hours for more security.
If there is more than one cleaning staff during cleaning, social distancing will protocols will be followed.
The cleaning staff will be equipped with personal protective equipment (PPE) which consists of disposable masks and gloves. Splash goggles will be worn if the staff enters the property within the 3 hours after check-out.
Gloves will be disposed of after each property is cleaned and hands will be washed immediately after the removal of the gloves.
Masks will be thrown away. In the case of washable masks these will be inserted immediately in a zipper bag to be washed later.
Maintenance staff will not have access to the property during the stay of the guest, they will only have access in case of an emergency.Disinfectants, Cleaning Agents & Materials
The cleaning staff will only use disinfectants that are certified by the EPA (United States Environmental Protection Agency) which prove to be effective against SARS-CoV-2.
You can find the list of approved disinfectant and cleaning agents here.
Some of these products are:
The materials used to clean will be disposable ones such as paper or wipes which can be thrown away after their use. In the case cloth wipes are used, these will be placed in zip bags and washed at a temperature of 60ºC or more to disinfect.Disinfection of High-Touch Surfaces and Major Areas
All major and high-touch surfaces and areas will be cleaned and then disinfected with the recommended EPA approved products. These include:
Door knobs (inside and out), lockboxes or electronics lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.Guest Duties Check-In & Check-Out
It is recommended that the guest should perform their check-in remotely rather than going to a vacation rental office.
It is recommended that before check-out the guest should leave the HVAC or Ceiling fans on to ventilate areas.
If this is not possible the cleaning inspector or cleaner will open a few windows.Soft Surfaces, Upholstery, Linens and Bedding
Soft surfaces and upholstery will be sprayed with a sanitizing product.
As per linens, bedding and towels these will be removed and placed in plastic bags and thoroughly washed at a minimum of 60ºC with the recommended washing products.Dishes, Cutlery, Kitchen Utensils and Household Appliances
As a preventive measure, all dishes and kitchen utensils, even if they have not been used, should be washed in the dishwasher at a minimum temperature of 65ºC or with recommended disinfectant products
Appliances such as coffee makers, toasters, microwaves, refrigerator interiors etc. are also disinfected with the recommended productsFloors and Bathrooms
Floors and bathrooms are also disinfected with approved products, as well as other items such as hair dryers and amenities such as soap, shampoo and toiletry supplies.